As we approach the coming year, let’s take a look back to the industry trends we observed in 2024 and what we see in 2025. 

First and foremost, we saw a reliance on smart vending machines – with an eye to improve inventory management and customer experience.  Smart machines played a key in role in enhanced customer usage while delivering operational efficiency. 

For example, machines equipped with Nayax’s VPOS Touch, the recipient of the 2024 Vendies Award, helped operators stay on top of their business 24/7 with telemetry technology that communicates with a vending management system and app. Operators can manage sales, refunds, inventory, and machines all in one place, while offering customers loyalty programs. Nayax’s VPOS Touch card reader also allows operators to accept cash, card, contactless, mobile, and over 80 cashless payment options in over 50 countries. Now that worthy of this prestigious award.

What do we see ahead in 2025? Industry research shows that the vending market will see robust growth in the coming years. It is expected to expand to $24.54 billion within a few years, at a compound annual growth rate of 7.9%. This growth can be linked to consumer demand for healthier snack and beverage options, increased focus on hygiene, security enhancements for age validation and continuing implementation of smart inventory management systems. 

Key trends in the forecast period include remote monitoring, the use of eco-friendly materials, energy-efficient vending machines, and leveraging data analytics. 

And surely AI will play a role in machine technology. AI is revolutionizing industrial vending machines by enhancing their functionality and capabilities in smart inventory management: AI algorithms can analyze usage patterns and predict when items will need replenishing. 

InOne can help you leverage available smart vending machine features in your existing fleet with the OneBoard upgrade kit. We are also proud resellers of Nayax products. Reach out to discuss how we can partner with you in making the most of your vending success.